Thank you for choosing IPTV Rapid. We strive to provide the best IPTV services to our customers. Please read our Refund and Returns Policy carefully to understand your rights and obligations.

1. Refund Policy

1.1. General Policy

  • IPTV Rapid offers a 7-day money-back guarantee on all subscription plans. If you are not satisfied with our service, you may request a refund within 7 days of your initial purchase.

1.2. Eligibility for Refunds

  • To be eligible for a refund, you must submit a refund request within 7 days of purchase.
  • Refunds are only available for first-time subscribers. Repeat subscriptions or renewals are not eligible for refunds.
  • Refund requests for technical issues will only be considered if you have contacted our support team and provided sufficient evidence that the issue could not be resolved.

1.3. Non-Refundable Items

  • Once a subscription period has started, it cannot be paused or refunded outside the 7-day money-back guarantee.
  • Refunds are not available for partial months of service, used services, or any service periods already utilized.

1.4. Refund Process

  • To request a refund, please contact our customer support team at support@iptv-rapid.com with your order details.
  • Once your refund request is received and approved, we will process the refund. The refund will be credited to the original method of payment within 5-10 business days.

2. Cancellation Policy

2.1. Subscription Cancellations

  • You can cancel your subscription at any time through your account settings on our website.
  • Cancellations will take effect at the end of the current billing cycle. You will continue to have access to the service until the end of your current subscription period.

3. Contact Us

If you have any questions about our Refund and Returns Policy, please contact us:

Thank you for choosing IPTV Rapid. We appreciate your business and are committed to providing you with the best IPTV experience possible.